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Sunday, 17 July 2016

Are existing workplace bullying intervention strategies really effective? Safety@Work

Can I stop workplace bullying & avoid being a target? Learn the effectiveness of 9 existing strategies, plus more.


When talking about workplace bullying, research reports that most people generally attempt two or three of the following measures. Some try to ignore it until it’s becomes critical and affects their work performance and/or health, and then report the matter to their OHS representative or HR area as a workplace behaviour in breach of the organisation’s respective OHS or anti-bullying/harassment policies. 

Depending on the target’s confidence levels, they may consider taking the matter to the bully’s boss, or asking HR to intervene on their behalf or through senior management. If they are a member, people sometimes seek assistance from their union.

Research has found that a staggering 95% of targets are unlikely to obtain a workable resolution to the bullying using these strategies.


Note: Read how to take back your personal power and control in  ‘5 steps to take back your control during workplace confrontations.’  or  ‘6 risk management strategies to interrupt negative workplace behaviours.’  and ‘6 tactics to stay sane despite working in a toxic workplace.’ Subscribe to my website and get my free eBook, ’20 killer tactics to staying sane in toxic workplaces.’

If you’re wondering why you’re consistently accepting positions or roles within unhappy workplaces that manifest negative online and offline behaviours, then read ‘Why some workplaces just don’t work for you.’



**If you’re an OHS or HR manager searching for simple steps to assess your organisation’s culture, read my article Why organisational culture is a Game Changer for workplace engagement’ or contact me at team@DrFlis.com for a free organisational culture assessment.

Am I accidentally triggering the bullying behaviour?

Most targets immediately assume it’s their fault, that they did something to precipitate the behaviour. One of the most powerful realisations is to know that you (the target) are not the problem – the problem is the perpetrator and the organisation’s culture that enables the behaviour.

To put workplace bullying into context, you need to know that it is quite possible you may be triggering the workplace bullying.

Why?

I’m sorry to have to tell you but you may have one or more of the following attributes.
You are probably independent and may not be subservient to the perpetrator’s conscious or unconscious need to be seen and treated as special.

You probably technically ‘out-skill’ the bully and consistently demonstrate greater emotional intelligence and social skills. You are generally liked and/or respected by staff, colleagues and bosses. You may also exhibit the attributes of honesty and ethical behaviour, both of which threaten the bully, particularly if you work in an entitlement-based organisation that allows certain people to misuse their position to access favours (sexual or otherwise).

Highly ethical people are also more likely to be whistleblowers, as they view fraudulent work practices are offensive. Unfortunately, if you are a whistleblower you are more likely to be bullied either by the perpetrator or their organisation.

Interestingly, if you’re female then you may be at a higher risk of being bullied, by other women. According to a 2010 Survey by the Workplace Bullying Institute, of the 35% of workers who reported observing or suffering workplace bullying, 58% of the targets were women. Women were also found to  be 80% more likely to bully other women.

What does bullying look like at work?

  • False accusations and rumours
  • Glares, put-downs, insults, harsh criticism, shouting
  • Intimidating non-verbal behavior, exclusion and ‘the cold shoulder’ treatment
  • Put-downs, insults, excessive harsh criticism.
  • Unreasonable heavy work demands and micro-managing behaviours
  • Sabotage that prevents work from getting done
  • Stealing credit for your work

So, I suppose you’re now wondering what you can do to stop the bullying?

Nine Existing Methods to Stop Workplace Bullying, and their Effectiveness


The Workplace Bullying Institute reports nine strategies traditionally used to stop workplace bullying. I have listed these in ranking of their effectiveness, and you can read the WBI’s full report here.

1. Ignore the behaviour | This strategy is 3.25% effective.
2. Directly confronted the perpetrator | This strategy is 3.57% effective.
3. Requested boss/supervisor’s assistance to intervene | This strategy is 3.26% effective.
4. Requested intervention from senior management | Effectiveness | This strategy is 3.69% effective.
5. Requested union intervention | This strategy is 8.84% effective.
6. Raising an official complaint to HR regarding a violation of the bullying & harassment policy | This strategy is 4.7% effective.
7. Filing a complaint with an external agency, such as WorkSafety or Fair Work Commission |
11.9% effective
8. Seeking private legal counsel with the view of filing lawsuit | 11.2% effective
9. Outcome of a bullying and harassment lawsuit | 16.4% effective

My view is that the only really effective way of preventing and intervening negative workplace behaviours is by taking back your personal power and control at work.

Dr Flis' methods to re-empower yourself and taking back YOUR personal control and power at work



Or subscribe to my website and get my free eBook, ’20 killer tactics to staying sane in toxic workplaces.’

If you’re wondering why you’re consistently accepting positions or roles within unhappy workplaces that display negative online and offline behaviours, then read my article ‘Why some workplaces just don’t work for you.’

If you’re an OHS or HR manager and looking for some simple steps to assess your organisation’s culture, read my article ‘Why organisational culture is a Game Changer for workplace engagement’

Next week I’ll be writing about how to tell if you’re accidentally enabling workplace bullying in your area, either as a co-worker, manager or employer. In week five I’ll be writing about a new strategy to stop workplace bullying, one that I’ve developed with the help of UK, US and Canadian researchers.












Dr Flis has a BA SSc and a PhD in organisational social psychology and works with individuals and organisations as a consultant, speaker and trainer. She uses her social science expertise to enhance interactions between organisations and the people who lead and work in them by fostering new insights for diagnosing organisational problems, and build new capabilities and culture.


Contact Dr Flis at DrFlisLawrence@gmail.com, LinkedIn  or follow Flis on her blog Twitter or Facebook


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